Contact Kava Krave
HAVE A QUESTION?
Contact form
QUICK ANSWERS TO COMMON QUESTIONS
HOW QUICLY YOU RESPOND TO MESSAGES?
We respond to all customer service emails within 24 hours during business days. For urgent order issues, please contact us via Live Chat.
CAN I TRACK MY ORDER?
Yes! Once your order ships, you’ll receive a tracking number via email. You can also check your order status by emailing support@kavakrave.com with your order number.
DO YOU OFFER WHOLESALE PRICING?
Yes, we offer wholesale pricing for retailers, cafes, and bulk purchasers. Contact support@kavakrave.com for pricing and minimum order requirements.
WHAT'S YOUR RETURN POLICY?
We offer a 30-day money-back guarantee. If you’re not satisfied with your kava experience, contact returns@kavakrave.com to initiate a return.
DO YOU SHIP INTERNATIONALLY?
Currently, we ship within the United States only. We’re working on international shipping options – sign up for our newsletter to be notified when available.
IS KAVA LEGAL TO SELL AND CONSUME?
Yes, kava is legal in the United States and is regulated as a dietary supplement by the FDA. Our products comply with all federal regulations.