Privacy policy

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from kavakrave.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you access the Site, we automatically collect certain details about your device, such as your web browser, IP address, time zone, and cookies installed on your device. As you navigate the Site, we also gather information about the specific pages or products you view, the websites or search terms that directed you to the Site, and how you interact with it. We refer to this automatically collected data as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Small data files stored on your device, often containing a unique anonymous identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log files: These track activities on the Site, capturing data like your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files that record how you browse the Site.

When you make or attempt a purchase through the Site, we collect information such as your name, billing and shipping addresses, payment details (including credit card numbers), email address, and phone number. We call this “Order Information.”

In this Privacy Policy, “Personal Information” includes both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information primarily to process and fulfill orders placed through the Site, including handling payments, arranging shipping, and providing invoices or order confirmations. We also use Order Information to:

  • Communicate with you;
  • Screen orders for potential fraud or risk; and
  • Share information or advertisements about our products or services, based on your stated preferences.

We use Device Information to secure and improve the Site, including screening for fraud (particularly using your IP address) and enhancing user experience. This involves generating analytics on customer browsing behavior and evaluating the effectiveness of our marketing and advertising efforts.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to support the purposes outlined above. For example, we use WooCommerce to power our online store—learn more about how WooCommerce handles your Personal Information at https://woocommerce.com/privacy-policy/. We also use Google Analytics to understand how customers use the Site; see https://www.google.com/intl/en/policies/privacy/ for details or opt out at https://tools.google.com/dlpage/gaoptout.

We may also share Personal Information to comply with legal requirements, respond to lawful requests (e.g., subpoenas or search warrants), or protect our rights.

BEHAVIORAL ADVERTISING

We use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted ads through:

You can also opt out of some services via the Digital Advertising Alliance’s portal at http://optout.aboutads.info/.

DO NOT TRACK

We do not modify our Site’s data collection practices when we detect a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise these rights, please contact us using the details below.

For European residents, we process your information to fulfill contracts (e.g., orders placed through the Site) or to pursue our legitimate business interests listed above. Note that your information may be transferred outside Europe, including to Canada and the United States.

DATA RETENTION

We retain your Order Information for our records unless you request its deletion.

CHANGES

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy practices, or to ask questions or file a complaint, please contact us by email at support@kavakrave.com